0. Will we still be able to access the old website?
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A button will be available allowing you to browse the old website. This will give you some time to get used to the new design and familiarize yourself with the updated features.
1. Why the website restyling?
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The new design reflects our commitment to innovation and to Yanolja’s vision of creating the world’s leading travel platform. At the same time, it preserves the personality and values that have driven 25 years of our success—ensuring a faster, smarter, and more user-friendly experience for our partners.
2. Is the website domain (URL) changing?
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No; the website is completely redesigned, but the URL remains the same. You can continue to access it via your browser, bookmarks, or desktop shortcut.
[Click here to learn how]
3. Do I need new login credentials?
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No, you can continue to access our portal with your same credentials.
4. What happens to my bookings?
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Nothing! All your past and upcoming bookings will still be available in your ADMIN area.
5. What’s new in the booking process?
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With the launch of the new B2B portal, we’ve improved the booking experience to make it faster, simpler, and more intuitive. Here are the main updates you’ll find:
- Fresh design – cleaner layout, faster navigation, quick access to bookings & finances.
- Simplified booking flow – clearer steps and faster confirmations.
- Smarter results – all room types shown briefly to save time.
- Dedicated hotel page – photos, descriptions, services, and reviews in one place.
- Advanced filters – reorganized to quickly find the right hotel.
- Shareable links – send hotel options to clients, let them vote, and track preferences.
- Improved “My Bookings” – manage reservations faster directly from the ADMIN area.
6. Will my commercial contact and customer support remain the same?
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Yes! Your point of contact and support channels remain unchanged.
7. Is the new website mobile-friendly?
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We’re currently finalizing the development of a fully responsive, mobile-friendly version of the website. It will be available in the next few days — stay tuned!
8. Are there changes to payment methods?
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No, payment methods remain the same.
9. Can I still access invoices and documents as before?
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Yes, all documents will remain available in your ADMIN area.
10. How can I get support or assistance on the portal?
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You can always reach our support team via the dedicated form in the Contact section or contact your commercial representative directly for personalized guidance.